Customer satisfaction
KLOG commits to design, implement and develop models of relationship with its customers which enables it to know and understand their needs and expectations, current and future, to ensure their complete satisfaction and create sustainable value.
Quality, Environment and Safety
KLOG considers its employees as the key factor for the success of the Company. Thus will promote their active participation in the analysis, preparation and implementation of actions aimed at improving the Quality, Environment and Safety.
KLOG commits to maintain an Integrated Quality Management Environment and Safety according to the NP EN ISO 9001, to ensure compliance with all applicable requirements including legislation and industry regulations.
Relations with parties concerned
The goal of KLOG will be keep a code of ethics and conduct, strengthen trust relationships and share knowledge and relevant information with all interested parties, in particular customers, employees, shareholders, suppliers and the surrounding community.
KLOG will utilize the capacity and expertise of its employees in finding solutions to mutual integration of objectives between business, customer and supplier, establishing symbiotic partnerships that seek benefits for all parties.
When it comes to suppliers, a careful selection is made, they shall faithfully comply with the principles and values of KLOG, focusing on developing close business relationships that ensure superior service, contributing actively to customer loyalty.
Continuous improvement of services
KLOG systematically optimize their processes and operational methods, using the correct planning and make full use of its technical and human resources with a view to continuous improvement of its services and to the Integrated System of Quality Management, Environment and Security, aimed at improving their overall performance.
KLOG, based on the requirements for their services, in the indicators of the processes, on the results of audits and on effectiveness of the introduced improvement actions, measured by annual review of the system, will provide the framework to establish, fulfill and review the objectives of the quality, environment and safety which will ensure a continuous improvement of the efficiency of the system.
Sustainable Development
KLOG will promote the optimization of the use of available resources, in the strictest respect for the principles of eco-efficiency and social responsibility. There is a commitment to environmental protection, including pollution prevention, sustainable use of resources, adaptation and mitigation of climate change and the protection of biodiversity and the ecosystem.
Employee satisfaction
KLOG believes that the integration and monitoring affect the quality with which the functions are performed, which is why defines their admissions policy, to receive and integrate each new employee in his business.
Facilitates the development of skills of employees, for example by a continuing education throughout his career.
KLOG is also committed to promote a safe working environment, focusing on injury prevention, injury and damage to the health and safety of its employees.
